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Description
Description
L-12 CM W-12 CM H-7 CM
Elegant silver-plated square ashtray with timeless design. Dimensions: 12 cm length × 12 cm width × 7 cm height. Perfect for home décor or gifting. The polished silver finish adds sophistication to any space while serving as a functional accent piece.Frequently Asked Questions
1. Are these products made of pure silver?
No, they are not solid silver. Our products are crafted with premium-quality silver plating over a high-grade metal or resin base. This ensures the elegance of silver at an affordable price, with long-lasting shine and durability.
2. Will the product look exactly like the images shown?
We use high-resolution studio photography to represent each product as accurately as possible. Still, minor variations in shine, texture, or detailing may occur due to lighting or handcrafted finishing.
Want to see the exact piece? Call or WhatsApp us at +91 98110-12909 for a live video preview before ordering.
Want to see the exact piece? Call or WhatsApp us at +91 98110-12909 for a live video preview before ordering.
3. Is gift packaging available?
Yes. Every order is shipped in our signature gifting box. You can also opt for premium gift wrapping at checkout or leave a note for special occasions like weddings or anniversaries.
4. Can I add a personal message or customization?
We offer custom engraving and tagging for select products and bulk orders. Please WhatsApp us before placing your order to confirm availability and timelines.
5. How long does delivery take?
We dispatch most orders within 24–48 hours.
Estimated delivery:
• Metro cities: 3–5 working days
• Other locations: 5–7 working days
Once shipped, you’ll get SMS/email tracking updates.
Estimated delivery:
• Metro cities: 3–5 working days
• Other locations: 5–7 working days
Once shipped, you’ll get SMS/email tracking updates.
6. Is Cash on Delivery (COD) available?
No, COD is currently not available. If you have any concerns about pre-payment, feel free to call/WhatsApp us for live verification before you place your order.
7. What if the item arrives damaged?
If an item reaches you damaged, contact us within 24 hours of delivery with photos. We’ll arrange a replacement — your satisfaction is guaranteed.
8. What is your return/exchange policy?
We do not offer refunds or exchanges under any circumstances, except in case of a manufacturing defect or damaged product received. In such cases, the item will only be exchanged, not refunded.
9. Are these suitable for wedding or corporate gifting?
Absolutely. Many clients choose us for weddings, baby showers, housewarmings, and corporate events. We offer bulk pricing and custom branding options — reach out for a tailored quote.
10. Is it safe to shop on your website?
Yes. Our website is SSL-secured, and payments are processed via trusted gateways like Razorpay and Cashfree. All personal/payment info is 100% encrypted and safe.
Still have questions?
Call or WhatsApp us at +91 98110-12909 — we’ll be glad to assist.
